Terms & Conditions
Revs Terms and Conditions
By purchasing products from our online shop at www.https://revsstore.com, you agree to the following terms:
We accept Visa, MasterCard, Maestro via our payment system hosted on a secure server by Sage Pay or you can choose to pay by PayPal.
The price quoted on the website is in pounds sterling (£). The total cost of your order is the price of the goods, plus delivery charges relevant to your delivery address in UK, Europe or Worldwide.
Please note VAT, where applicable, is charged at the UK standard rate. If your delivery address is international, or within an EU country which apply other tax or charges, such as import duty, Revs is not liable for this payment. The customer agrees to pay for these charges.
We currently dispatch all UK orders by Royal Mail or by DPD courier service. Orders outside the UK are dispatched with Royal Mail International. You are responsible for ensuring you provide the correct delivery address and that you will be available at that address to receive your goods. In the event that you are not available to receive the goods, and after attempting delivery two times, Royal Mail and DPD both return the package to the sender. If we are then required to send the item again, you are responsible for the costs of re-delivery at £3.95 within the UK; £9.95 within other European Countries; and the rest of the world.
It is important that you specify the delivery address accurately at the time of order, as once your package has been dispatched we cannot change the delivery address. So please consider whether you should use a home address or place of work for delivery.
Once your goods have been dispatched, we will notify you by email. Both Royal Mail and DPD deliver goods within 1-3 working days under normal circumstances, e.g. this may be weather dependent or slightly longer at busy periods such as Christmas.
All orders placed on www.https://revsstore.com are subject to availability. In the event that an item is out of stock, every effort will be made to highlight this on the website. However, if you order something that is out of stock a member of the Revs Team will contact you by email to advise you of this and organise a refund, exchange, or a credit for when the item is back in stock.
On rare occasions, more than one customer may have the same item in their baskets and place their orders at the same time – if this happens the person who checks out first will secure the item and we will contact the other customer.
Every reasonable care is taken to make sure the reproduction of colours on the website is accurate. However, there may be a slight variation because of the limits of technology.
Please see our separate returns section. Revs reserves the right to refuse any products that are returned outwith the 28-day returns period. Any items that are soiled, have been worn, are not in their original condition or do not have the box or packaging in the original condition will not be accepted. Your statutory rights are unaffected.
Code of practice
We undertake to deal with any complaint within 5-7 working days.
In a bid to do our bit for the environment we will reuse packaging and boxes wherever possible. We would also ask you to reuse our packaging if you are returning goods, e.g. by turning the mailing bag inside out or by placing a label over the original address.
We will not pass on your details to any other party.
Revs reserves the right to refuse to supply any individual or company.
The terms and conditions constitute the agreement between Revs, and you (the customer) in respect of the use of our products and of our website, www.https://revsstore.com. The agreement is governed by Scots law.
You are not permitted to reproduce, sell or exploit for any personal or commercial purpose any part of the website.
We pride ourselves on our close relationship with our customers. Please do not hesitate to get in touch if you have any problems. Our email address is mail@https://revsstore.com.
Revs is a trading name of parent company – Kenkoh Europe Ltd