To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 28 days of receipt of your shipment. They must be in original condition, with the original packing and unworn. Customers returning used or worn items will not be eligible for a refund. Any used, worn, soiled, dirty products will be returned to the customer or sent to Charity.
Are there any charges for return?
- We offer Free UK Returns, along with most of EU. International Return costs vary. Please contact us at email@example.com if you are outside of the UK and EU.
- Original shipping charges, if applicable, are non-refundable
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 3-10 working days.