“Consumer/customer” means the person who accepts a quotation from seller for the sale of the goods or whose order for the goods is accepted by seller.
“Conditions” means the standard terms and conditions of sale as set out in this document.
“Revs Store/Revs/us/our/we” means Revs Store, operated by Kenkoh Europe Ltd., a company registered in Scotland under the number SC396145 with registered office located at 19 Law Place, Nerston Industrial Estate, East Kilbride, G74 4QL.
“Goods” means goods which the seller is to supply in accordance with these conditions as displayed for sale on the website or in other publication duly authorised by Revs Store/Kenkoh Europe Ltd.
“Personal information” means the details provided by you that identify you.
“Product description” means that part of the website or literature where certain descriptions in respect of the individual good or service are provided.
“Services” means services displayed for sale on the website or other authorised publication.
“Seller” means Revs Store/Kenkoh Europe Ltd (Company number SC396145).
“Website” means the website located at www.revsstore.com or any subsequent URL which may replace it.
“You/your” means a user of the website.
Revs Store/Kenkoh Europe Ltd agree to provide access to our website and to sell goods/services in accordance with these conditions.
1. Your obligations. You agree:
Not to use the Revs Store / Kenkoh Europe Ltd website for any illegal purpose and agree to use it in accordance with all relevant laws.
Not to upload or transmit through the Revs Store / Kenkoh Europe Ltd website any computer viruses, or anything else designed to interfere with, interrupt or disrupt the workings of the Revs Store / Kenkoh Europe Ltd website.
Not to attempt to access any unauthorised part of the Revs Store / Kenkoh Europe Ltd website.
Not to transmit through the Revs Store / Kenkoh Europe Ltd website any material that is defamatory, offensive, or obscene. Nor any material that may cause annoyance, inconvenience or needless anxiety.
You agree that all copyright, trademarks and intellectual property rights in all material or content supplied shall remain at all times the property of Revs Store / Kenkoh Europe Ltd.
You agree not to (nor to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
Not to infringe on any person’s rights, be that of intellectual property, confidentiality or privacy.
The personal information which you provide upon registration as a customer is true, accurate, current and complete in all respects to your knowledge. Any errors should be reported to customer services as soon as possible: email@example.com (24/7) or +44 (0) 1355270420 (Mon-Fri, 9-17.30).
Not to attempt to impersonate any other person or entity, use a false name, or a name that you are not authorised to use.
No indemnity will be given, you will be responsible for all claims, liability, damages, losses, costs/expenses, or legal fees suffered by us and arising out of any breach of these conditions by you or any other person accessing the Kenkoh Europe Ltd website using your account/information.
2. OUR RIGHTS. WE RESERVE THE RIGHT TO:
Modify these conditions as we see fit, and your continued use of the Revs Store / Kenkoh Europe Ltd website following such modifications shall be deemed your acceptance of such changes. It is your responsibility to check for any updates to these conditions. If you do not agree to any of the terms or conditions described, you must cease use of the Revs Store / Kenkoh Europe Ltd website.
Withdraw any goods/services/contents from the website at any time, or refuse any transaction for any reason, or refuse service at our discretion. Revs Store / Kenkoh Europe Ltd shall not be liable to you or any third party due to the removal of goods/services/contents or refusal to process a transaction.
Modify/remove any aspect of the Revs Store / Kenkoh Europe Ltd website without prior notice. Revs Store / Kenkoh Europe Ltd will not be liable to, nor compensate you or any third party due to any modifications/removals carried out.
Monitor any activity and content associated with the website. We may investigate any reported violation of these conditions or complaints and take any action that we deem appropriate. We may also investigate, at our sole discretion, the use, or attempted use, of any credit card, and take such action as we deem appropriate, including without limitation, contacting the user using such card or cancelling orders placed by such user.
3. ERRORS AND OMISSIONS
Although we update the information on our website regularly, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up-to-date. Should any errors in descriptions, prices, specifications, etc. be discovered, we may contact you regarding our intention to cancel or amend your order as a result. Revs Store / Kenkoh Europe Ltd will do our utmost to find a suitable alternative or provide a full refund in the event of any errors on our part.
Unless otherwise stated – all images are for illustration purposes only. Image contents in relation to accessories or specification should not be taken for granted and full product specifications should be consulted prior to purchase. Every reasonable care is taken to make sure the reproduction of colours on the website is accurate. However, there may be a slight variation because of the limits of technology.
Revs Store / Kenkoh Europe Ltd may provide links to other websites or resources from our website. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, goods or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
PURCHASE OF GOODS/SERVICES
4. CONTACT CREATION. A CONTRACT IS CREATED BETWEEN THE USER AND REVS STORE / KENKOH EUROPE LTD WHEN:
An order is placed on the Revs Store / Kenkoh Europe Ltd website by ticking the box to accept our Terms and Conditions, and by pressing ‘Place Order’ on the checkout page.
Revs Store / Kenkoh Europe Ltd will send to you an order acknowledgement email detailing the products you have ordered. This is not an order confirmation or order acceptance from Revs Store / Kenkoh Europe Ltd. When your product is shipped we will send you a dispatch confirmation email.
Order acceptance and the completion of the contract between you and Kenkoh Europe Ltd will take place on the dispatch to you of the products ordered, unless we have notified you that we do not accept your order or you have cancelled it in accordance with the instructions in these conditions.
Non-acceptance may occur due to:
Inability to process payment successfully
Identification of pricing or description error
Conditions of eligibility to order not being met
Any issues encountered by Revs Store / Kenkoh Europe Ltd customers relating to manufacturer faults should be reported directly to Revs Store / Kenkoh Europe Ltd at firstname.lastname@example.org or +44 (0) 1355270420. Each case is dealt with on an individual basis.
6. ELIGIBILITY TO PURCHASE
To be eligible to purchase products on the Revs Store / Kenkoh Europe Ltd website and lawfully form a contract with Revs Store / Kenkoh Europe Ltd you must:
Be at least 16 years of age
Provide us with real name, phone number, address, e-mail address and valid payment details.
Ensure that the delivery address provided is valid. Please note that PO boxes and military accommodation addresses are not acceptable.
When purchasing on our website, you authorise us to transmit/obtain information, including but not limited to debit/credit card information or credit reports, to authenticate your identity, validate payment details or obtain authorisation for individual transactions.
Dependant on shipping regulations and international sanctions, Revs Store / Kenkoh Europe Ltd can deliver worldwide. Please see our Delivery & Returns Policy for further information.
7. RIGHT OF CANCELLATION
You have the right to cancel any order made with Revs Store / Kenkoh Europe Ltd prior to that order being shipped from our warehouse. To do so, please contact us directly on: +44 (0) 1355270420 (Monday to Friday 0900-1730 UK Time Zone) or e-mail email@example.com 24/7.
Once shipped, we can no longer cancel the order. However, upon receipt of the order, you have the right to return the goods in concurrence with our Delivery & Returns Policy.
If you cancel an order, Revs Store / Kenkoh Europe Ltd will refund you within 30 days of cancellation notice.
Payments can be made via debit/credit card (excluding American Express), via our payment system hosted on a secure server by Sage Pay, by or PayPal.
Payment will be debited and cleared from your account before the dispatch of your order.
All credit/debit card holders are subject to validation checks and authorisation by the card issuer and we may share your personal information with such third parties as are necessary to enable us to do such checks. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
Revs Store / Kenkoh Europe Ltd is not liable for any errors made on your part when entering payment details on our website.
By making a purchase on the Revs Store / Kenkoh Europe Ltd website, you agree that the details provided for any credit/debit card are your own and/or you have permission from the owner to do so.
We accept GBP, EUR, USD, AUD.
All products advertised on the Revs Store / Kenkoh Europe Ltd website are displayed as including VAT at the current UK rate (20%). Total amount payable will be displayed at checkout.
We reserve the right to modify any pricing on our website without notice to you. However, prices charged cannot be changed after an order has been placed.
Any quotes requested are valid for 24-hours.
10. DELIVERY AND RETURNS
11. DATA COLLECTION/STORAGE
12. LIMITATION OF LIABILITY
Where goods are sold under a consumer transaction as defined by the Consumer Rights Act 2015:
Where any claim based on the condition of the goods, or their failure to meet specification, is notified to us, we shall be entitled to refund to you the price of the goods, but we shall have no further liability to you.
We shall not be liable to you for any consequential loss or damage, costs, expenses, data, delays or other claims for compensation whatsoever (and whether caused by the negligence of us, or our employees) which arise out of, or in connection with, the supply of the goods or their use or resale by you, except as expressly provided in these conditions.
We shall not be liable for any defect in the goods if you have attempted to rectify, alter or dismantle the goods in any way.
All goods shall remain the express property of Revs Store / Kenkoh Europe Ltd until the time such goods have been paid for in full by the consumer. We reserve the right to repossess any goods that have not been paid for in full and to invoice you for any legal, delivery and restocking costs incurred.
We make no warranty that the website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website.
Nothing herein shall affect your statutory rights under the Consumer Rights Act 2015.
13. EXPERT TERMS.
You shall be responsible for complying with any legislation or regulations governing the importation of the goods into the country of destination and the payment of any duties therein.
14. ENTIRE AGREEMENT
The conditions shall be governed by and construed in accordance with the laws of Scotland and you irrevocably submit to the exclusive jurisdiction of the courts of Scotland.
16. HANDLING COMPLAINTS
Should you be unhappy with the goods/services provided by Revs Store / Kenkoh Europe Ltd please contact us directly on +44 (0) 1355270420 (Monday to Friday 0900-1730) or e-mail us at firstname.lastname@example.org
We shall endeavour to respond to your complaint within 5 working days.
We undertake to check our system regularly for handling complaints and we welcome any suggestion you may have in relation to how this system may be improved.
You may send us notices or contact us relating to these conditions:
by post – Revs Store / Kenkoh Europe Ltd, 19 Law Place, Nerston Industrial Estate, East Kilbride, G74 4QL
by e-mail – email@example.com
by phone – +44 (0) 1355270420 (Monday to Friday 0900-1730, excluding Bank Holidays)