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Terms & Conditions

DEFINITIONS


“Consumer/customer” means the person who accepts a quotation from seller for the sale of the goods or whose order for the goods is accepted by seller.
“Conditions” means the standard terms and conditions of sale as set out in this document.
“Revs Store/Revs/us/our/we” means Revs Store, operated by Kenkoh Europe Ltd., a company registered in Scotland under the number SC396145 with registered office located at 19 Law Place, Nerston Industrial Estate, East Kilbride, G74 4QL.
“Goods” means goods which the seller is to supply in accordance with these conditions as displayed for sale on the website or in other publication duly authorised by Revs Store/Kenkoh Europe Ltd.
“Personal information” means the details provided by you that identify you.
“Product description” means that part of the website or literature where certain descriptions in respect of the individual good or service are provided.
“Services” means services displayed for sale on the website or other authorised publication.
“Seller” means Revs Store/Kenkoh Europe Ltd (Company number SC396145).
“Website” means the website located at www.revsstore.com or any subsequent URL which may replace it.
“You/your” means a user of the website.

WEBSITE ACCESS

Revs Store/Kenkoh Europe Ltd agree to provide access to our website and to sell goods/services in accordance with these conditions.

RIGHTS

1. Your obligations. You agree:

Not to use the Revs Store / Kenkoh Europe Ltd website for any illegal purpose and agree to use it in accordance with all relevant laws.
Not to upload or transmit through the Revs Store / Kenkoh Europe Ltd website any computer viruses, or anything else designed to interfere with, interrupt or disrupt the workings of the Revs Store / Kenkoh Europe Ltd website.
Not to attempt to access any unauthorised part of the Revs Store / Kenkoh Europe Ltd website.
Not to transmit through the Revs Store / Kenkoh Europe Ltd website any material that is defamatory, offensive, or obscene. Nor any material that may cause annoyance, inconvenience or needless anxiety.
You agree that all copyright, trademarks and intellectual property rights in all material or content supplied shall remain at all times the property of Revs Store / Kenkoh Europe Ltd.
You agree not to (nor to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
Not to infringe on any person’s rights, be that of intellectual property, confidentiality or privacy.
The personal information which you provide upon registration as a customer is true, accurate, current and complete in all respects to your knowledge. Any errors should be reported to customer services as soon as possible: customerservice@revsstore.com (24/7) or +44 (0) 1355270420 (Mon-Fri, 9-17.30).
Not to attempt to impersonate any other person or entity, use a false name, or a name that you are not authorised to use.
No indemnity will be given, you will be responsible for all claims, liability, damages, losses, costs/expenses, or legal fees suffered by us and arising out of any breach of these conditions by you or any other person accessing the Kenkoh Europe Ltd website using your account/information.

2. OUR RIGHTS. WE RESERVE THE RIGHT TO:

Modify these conditions as we see fit, and your continued use of the Revs Store / Kenkoh Europe Ltd website following such modifications shall be deemed your acceptance of such changes. It is your responsibility to check for any updates to these conditions. If you do not agree to any of the terms or conditions described, you must cease use of the Revs Store / Kenkoh Europe Ltd website.
Withdraw any goods/services/contents from the website at any time, or refuse any transaction for any reason, or refuse service at our discretion. Revs Store / Kenkoh Europe Ltd shall not be liable to you or any third party due to the removal of goods/services/contents or refusal to process a transaction.
Modify/remove any aspect of the Revs Store / Kenkoh Europe Ltd website without prior notice. Revs Store / Kenkoh Europe Ltd will not be liable to, nor compensate you or any third party due to any modifications/removals carried out.
Monitor any activity and content associated with the website. We may investigate any reported violation of these conditions or complaints and take any action that we deem appropriate. We may also investigate, at our sole discretion, the use, or attempted use, of any credit card, and take such action as we deem appropriate, including without limitation, contacting the user using such card or cancelling orders placed by such user.

3. ERRORS AND OMISSIONS

Although we update the information on our website regularly, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up-to-date. Should any errors in descriptions, prices, specifications, etc. be discovered, we may contact you regarding our intention to cancel or amend your order as a result. Revs Store / Kenkoh Europe Ltd will do our utmost to find a suitable alternative or provide a full refund in the event of any errors on our part.
Unless otherwise stated – all images are for illustration purposes only. Image contents in relation to accessories or specification should not be taken for granted and full product specifications should be consulted prior to purchase. Every reasonable care is taken to make sure the reproduction of colours on the website is accurate. However, there may be a slight variation because of the limits of technology.
Revs Store / Kenkoh Europe Ltd may provide links to other websites or resources from our website. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, goods or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

PURCHASE OF GOODS/SERVICES

4. CONTACT CREATION. A CONTRACT IS CREATED BETWEEN THE USER AND REVS STORE / KENKOH EUROPE LTD WHEN:

An order is placed on the Revs Store / Kenkoh Europe Ltd website by ticking the box to accept our Terms and Conditions, and by pressing ‘Place Order’ on the checkout page.
Revs Store / Kenkoh Europe Ltd will send to you an order acknowledgement email detailing the products you have ordered. This is not an order confirmation or order acceptance from Revs Store / Kenkoh Europe Ltd. When your product is shipped we will send you a dispatch confirmation email.
Order acceptance and the completion of the contract between you and Kenkoh Europe Ltd will take place on the dispatch to you of the products ordered, unless we have notified you that we do not accept your order or you have cancelled it in accordance with the instructions in these conditions.
Non-acceptance may occur due to:
Unavailable stock
Inability to process payment successfully
Identification of pricing or description error
Conditions of eligibility to order not being met

5. WARRANTIES

Any issues encountered by Revs Store / Kenkoh Europe Ltd customers relating to manufacturer faults should be reported directly to Revs Store / Kenkoh Europe Ltd at customerservice@revsstore.com or +44 (0) 1355270420. Each case is dealt with on an individual basis.

6. ELIGIBILITY TO PURCHASE

To be eligible to purchase products on the Revs Store / Kenkoh Europe Ltd website and lawfully form a contract with Revs Store / Kenkoh Europe Ltd you must:
Be at least 16 years of age
Provide us with real name, phone number, address, e-mail address and valid payment details.
Ensure that the delivery address provided is valid. Please note that PO boxes and military accommodation addresses are not acceptable.
When purchasing on our website, you authorise us to transmit/obtain information, including but not limited to debit/credit card information or credit reports, to authenticate your identity, validate payment details or obtain authorisation for individual transactions.
Dependant on shipping regulations and international sanctions, Revs Store / Kenkoh Europe Ltd can deliver worldwide. Please see our Delivery & Returns Policy for further information.

7. RIGHT OF CANCELLATION

You have the right to cancel any order made with Revs Store / Kenkoh Europe Ltd prior to that order being shipped from our warehouse. To do so, please contact us directly on: +44 (0) 1355270420 (Monday to Friday 0900-1730 UK Time Zone) or e-mail customerservice@revsstore.com 24/7.
Once shipped, we can no longer cancel the order. However, upon receipt of the order, you have the right to return the goods in concurrence with our Delivery & Returns Policy.
If you cancel an order, Revs Store / Kenkoh Europe Ltd will refund you within 30 days of cancellation notice.

8. PAYMENT

Payments can be made via debit/credit card (excluding American Express), via our payment system hosted on a secure server by Sage Pay, by or PayPal.
Payment will be debited and cleared from your account before the dispatch of your order.
All credit/debit card holders are subject to validation checks and authorisation by the card issuer and we may share your personal information with such third parties as are necessary to enable us to do such checks. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
Revs Store / Kenkoh Europe Ltd is not liable for any errors made on your part when entering payment details on our website.
By making a purchase on the Revs Store / Kenkoh Europe Ltd website, you agree that the details provided for any credit/debit card are your own and/or you have permission from the owner to do so.
We accept GBP, EUR, USD, AUD.

9. PRICING

All products advertised on the Revs Store / Kenkoh Europe Ltd website are displayed as including VAT at the current UK rate (20%). Total amount payable will be displayed at checkout.
All products are charged at price per unit times quantity ordered unless stated otherwise, i.e. price per unit is £60 and quantity selected is 2 brings the total to £120. Prices displayed within the basket are final unless stated otherwise. 
We reserve the right to modify any pricing on our website without notice to you. However, prices charged cannot be changed after an order has been placed.
Any quotes requested are valid for 24-hours.

10. DELIVERY AND RETURNS

Please refer to our Delivery & Returns Policy.

11. DATA COLLECTION/STORAGE

Pour collection and storage of data practices are in accordance with the General Data Protection Regulation 2018 (GDPR). For more information please refer to our Privacy Policy.

12. LIMITATION OF LIABILITY

Where goods are sold under a consumer transaction as defined by the Consumer Rights Act 2015:
Where any claim based on the condition of the goods, or their failure to meet specification, is notified to us, we shall be entitled to refund to you the price of the goods, but we shall have no further liability to you.
We shall not be liable to you for any consequential loss or damage, costs, expenses, data, delays or other claims for compensation whatsoever (and whether caused by the negligence of us, or our employees) which arise out of, or in connection with, the supply of the goods or their use or resale by you, except as expressly provided in these conditions.
We shall not be liable for any defect in the goods if you have attempted to rectify, alter or dismantle the goods in any way.
All goods shall remain the express property of Revs Store / Kenkoh Europe Ltd until the time such goods have been paid for in full by the consumer. We reserve the right to repossess any goods that have not been paid for in full and to invoice you for any legal, delivery and restocking costs incurred.
We make no warranty that the website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website.
Nothing herein shall affect your statutory rights under the Consumer Rights Act 2015.

13. EXPERT TERMS.

You shall be responsible for complying with any legislation or regulations governing the importation of the goods into the country of destination and the payment of any duties therein.

14. ENTIRE AGREEMENT

These conditions (alongside the Privacy Policy and Delivery & Returns Policy) contain the entire agreement between you and Revs Store / Kenkoh Europe Ltd. They supersede any previous agreements, arrangements, undertakings, representations or proposals, written or oral, between you and Revs Store / Kenkoh Europe Ltd in relation to such matters. You confirm that you have read these conditions and, you fully understand them and you also agree that these conditions are the only terms that rule your relationship with us.

15. LAW

The conditions shall be governed by and construed in accordance with the laws of Scotland and you irrevocably submit to the exclusive jurisdiction of the courts of Scotland.

16. HANDLING COMPLAINTS

Should you be unhappy with the goods/services provided by Revs Store / Kenkoh Europe Ltd please contact us directly on +44 (0) 1355270420 (Monday to Friday 0900-1730) or e-mail us at customerservice@revsstore.com
We shall endeavour to respond to your complaint within 5 working days.
We undertake to check our system regularly for handling complaints and we welcome any suggestion you may have in relation to how this system may be improved.

17. NOTICES

You may send us notices or contact us relating to these conditions:
by post – Revs Store / Kenkoh Europe Ltd, 19 Law Place, Nerston Industrial Estate, East Kilbride, G74 4QL
by e-mail – customerservice@revsstore.com
by phone – +44 (0) 1355270420 (Monday to Friday 0900-1730, excluding Bank Holidays)

Revs Reflexology Shoes Messaging Terms & Conditions

Effective Date:

This SMS message program is a service of Revs Reflexology Shoes. By providing your cell phone number, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., SMS/MMS cart reminders, sale notices, etc) from Revs Reflexology Shoes. These messages include text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. You give Revs Reflexology Shoes permission to send text messages to the enrolled cell phone number through your wireless phone carrier, unless and until you end permission per these Terms & Conditions. Consent to receive automated marketing text messages is not a condition of any purchase. Message & data rates may apply.

Message frequency may vary. Revs Reflexology Shoes reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. Revs Reflexology Shoes also reserves the right to change the short code or phone number from which messages are sent and we will notify you if we do so.

Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Revs Reflexology Shoes, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.

By enrolling in the Revs Reflexology Shoes messaging program, you also agree to these messaging terms & conditions (“Messaging Terms”), our Revs Reflexology Shoes Terms of Use and Revs Reflexology Shoes Privacy Policy.

Cancellation

Text the keyword STOP, STOPALL, END, CANCEL, UNSUBSCRIBE or QUIT to the telephone number, long code, or short code that sends you our initial confirmation message to cancel. After texting STOP, STOPALL, END, CANCEL, UNSUBSCRIBE or QUIT to the telephone number, long code, or short code that sends you our initial confirmation message you will receive one additional message confirming that your request has been processed. If you change your preferences, it may take up to 48 hours for it to take effect. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP, STOPALL, END, CANCEL, UNSUBSCRIBE or QUIT keyword commands and agree that Revs Reflexology Shoes and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Revs Reflexology Shoes through any other programs you have joined until you separately unsubscribe from those programs.

Help or Support

Text the keyword HELP to the telephone number, long code, or short code that sends you our initial confirmation message to receive a text with information on how to unsubscribe.

No Warranty

TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, YOU ACKNOWLEDGE AND AGREE THAT THE MESSAGING PROGRAM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

Limitation of Liability

TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, YOU AGREE THAT IN NO EVENT SHALL EITHER OF Revs Reflexology Shoes OR ANY PARTY ACTING ON BEHALF OF Revs Reflexology Shoes BE LIABLE FOR: (A) ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES OR COSTS IN AN AGGREGATE AMOUNT EXCEEDING THE GREATER OF THE AMOUNT YOU PAID TO Revs Reflexology Shoes HEREUNDER OR $100.00; OR (B) ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE OR ANY OTHER DAMAGES. YOU AGREE EVEN IF Revs Reflexology Shoes HAS BEEN TOLD OF POSSIBLE DAMAGE OR LOSS ARISING OR RESULTING FROM OR IN ANY WAY RELATING TO YOUR USE OF THE Revs Reflexology Shoes MESSAGING PROGRAM. Revs Reflexology Shoes AND ITS REPRESENTATIVES ARE NOT LIABLE FOR THE ACTS OR OMISSIONS OF THIRD PARTIES, INCLUDING BUT NOT LIMITED TO DELAYS OR NON-DELIVERY IN THE TRANSMISSION OF MESSAGES.

Indemnity

To the maximum extent allowed by applicable law, you agree to indemnify, defend and hold harmless Revs Reflexology Shoes, its directors, officers, employees, servants, agents, representatives, independent contractors and affiliates from and against any and all claims, damages, liabilities, actions, causes of action, costs, expenses, including reasonable attorneys’ fees, judgments or penalties of any kind or nature arising from or in relation to the these Messaging Terms or your receipt of text messages from Revs Reflexology Shoes or its service providers.

Dispute Resolution

  1. General. Any dispute or claim arising out of or in any way related to these Messaging Terms or your receipt of text messages from Revs Reflexology Shoes or its service providers whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of when a dispute or claim arises will be resolved by binding arbitration. YOU UNDERSTAND AND AGREE THAT, BY AGREEING TO THESE MESSAGING TERMS, YOU AND Revs Reflexology Shoes ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION AND THAT THESE MESSAGING TERMS SHALL BE SUBJECT TO AND GOVERNED BY ARBITRATION.
  2. Exceptions. Notwithstanding subsection (a) above, nothing in these Messaging Terms will be deemed to waive, preclude, or otherwise limit the right of you or Revs Reflexology Shoes to: (i) bring an individual action in small claims court; (ii) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (iii) seek injunctive relief in aid of arbitration from a court of competent jurisdiction; or (iv) file suit in a court of law to address an intellectual property infringement claim.
  3. Arbitrator. Any arbitration between you and Revs Reflexology Shoes will be governed by the JAMS, under the Optional Expedited Arbitration Procedures then in effect for JAMS, except as provided herein. JAMS may be contacted at www.jamsadr.com. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement.
  4. No Class Actions. YOU AND Revs Reflexology Shoes AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Revs Reflexology Shoes agree otherwise in a signed writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. You agree that, by agreeing to these Messaging Terms, you and Revs Reflexology Shoes are each waiving the right to a trial by jury or to participate in a class action, collective action, private attorney general action, or other representative proceeding of any kind.
  5. No Class Actions. YOU AND Revs Reflexology Shoes AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Revs Reflexology Shoes agree otherwise in a signed writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
  6. Modifications to this Arbitration Provision. Notwithstanding anything to the contrary in these Messaging Terms, if Revs Reflexology Shoes makes any future change to this arbitration provision, you may reject the change by sending us written notice within 30 days of the change to Revs Reflexology Shoes’s contact information provided in the “Contact Us” section below, in which case this arbitration provision, as in effect immediately prior to the changes you rejected, will continue to govern any disputes between you and Revs Reflexology Shoes.
  7. Enforceability. If any provision of these Messaging Terms is found to be unenforceable, the applicable provision shall be deemed stricken and the remainder of these Messaging Terms shall remain in full force and effect.

Changes to the Messaging Terms

We reserve the right to change these Messaging Terms or cancel the messaging program at any time. By using and accepting messages from Revs Reflexology Shoes after we make changes to the Messaging Terms, you are accepting the Messaging Terms with those changes. Please check these Messaging Terms regularly.

Entire Agreement/Severability

These Messaging Terms, together with any amendments and any additional agreements you may enter into with us in connection herewith, will constitute the entire agreement between you and Revs Reflexology Shoes concerning the Messaging Program.

Contact

Please contact us with any inquiries or concerns at customerservice@revsstore.com or write to us at: Kenkoh Europe Ltd, 19 Law Place, Nerston Industrial Estate, East Kilbride, G74 4QL, United Kingdom.

 

Discount/Promotional Offers

Mr & Mrs Slippers - This promotional offer is valid on Barra and Jura slippers ONLY. Cannot be used in conjunction with any other discounts/promotions or discount codes. Date of completion to be confirmed. This deal can be removed at any time.

Half Price Insoles - This promotion is valid on all orders over the value of £50 and entitles the customer to 1 pair of insoles at half price. Cannot be used in conjunction with any other discounts/promotions or discount codes. Date of completion to be confirmed. This deal can be removed at any time.

Half Price Beach Towel or Beach Bag - This promotional offer is valid on flip flops only.  Cannot be used in conjunction with any other discounts/promotions or discount codes. Date of completion to be confirmed. This deal can be removed at any time.

Win A Free Pair Of Revs - This promotion applies to customers who have purchased their Revs and submitted a product review on www.revsstore.com. All reviews will be authenticated. Once your review is submitted, you will be entered into our draw to win a free pair of Revs of your choice. One verified review equates to one draw entry. The winner will be picked the following month to the review being submitted. The winner will be contacted by Revs to select their chosen Revs style.